Terms of service
sevio is the brand name of Usevio. These Terms and Conditions govern your access to and use of the website https://usevio.com/ (the “Website”), operated by Usevio, with its registered office at 83 Lai Ping Rd, Sha Tin, Hongkong These Terms also apply to all products and services provided through the Website.
By accessing the Website or using our services, you agree to be legally bound by these Terms.
CYMARA LIMITED CRN: 78144311 Address: RM 511, 5/F, MING SANG IND BLDG, 19-21 HING YIP STREET, KWUN TONG HONG KONG Director: LIUDMILA MICHITIUC
Follow us on Instagram @usevio188 and let your style inspire the space around you.
No registration is required to browse the Website. However, to make purchases or access certain features, you may be asked to register and accept these Terms.
Usevio offers home decor products through the Website. These Terms define the rights and responsibilities between Usevio and its customers.
If you do not agree with these Terms, please do not use the Website or our services.
This Website is operated by Usevio. The terms “we,” “us,” and “our” refer to Usevio.
Future features or updates introduced on the Website will also be subject to these Terms. The most recent version of these Terms is always available on this page. Usevio reserves the right to modify these Terms at any time, with changes taking effect once posted.
Our online store is powered by Shopify Inc., which provides the technical infrastructure for our e-commerce platform.
SECTION 1 – ONLINE STORE CONDITIONS
By accepting these Terms, you confirm that you are of legal age in your country of residence, or you have obtained consent from a parent or guardian.
You may not use our Website for any unlawful or unauthorized purpose. Violation of any laws or the introduction of malicious code or harmful software is strictly prohibited.
Any misuse may result in immediate termination of your access to the Website.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to restrict access to the Website or services at any time and for any reason.
You understand that information (excluding payment details) may be transferred over networks and adjusted to meet technical requirements. Payment information is always encrypted during transmission.
You may not reproduce, duplicate, copy, sell, or exploit any portion of the Website or services without our prior written consent.
Section titles are provided for convenience only and have no legal effect.
SECTION 3 – CONTENT ACCURACY AND TIMELINESS
We do not guarantee that the information on this Website is accurate, complete, or current. All material is provided for general information only and should not be the sole basis for decision-making.
Certain content may be historical or no longer current. We may update or modify Website content at any time but are under no obligation to do so.
SECTION 4 – CHANGES TO PRODUCTS AND PRICES
All prices are subject to change without notice.
We reserve the right to modify or discontinue any product, service, or part of the Website at any time.
We are not liable for any modifications, price changes, or service interruptions.
SECTION 5 – PRODUCT INFORMATION
Some products may be available exclusively online through the Website and are subject to limited availability. Returns and exchanges are handled according to our Return and Refund Policy.
We strive to display product images and colors as accurately as possible, but variations may occur due to monitor settings.
We reserve the right to limit sales by region, restrict quantities, and discontinue products at any time. Offers are void where prohibited by law.
We do not guarantee that products or services will meet your individual expectations.
SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
We reserve the right to cancel or refuse any order at our discretion. Quantity restrictions may apply per customer, household, or order. Affected customers will be contacted using the provided contact details.
You agree to provide complete, accurate, and current billing and account information.
For further details, please refer to our Return and Refund Policy.
SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
We may provide access to third-party tools or services that we do not control.
These are provided “as is,” without warranties, representations, or conditions of any kind. Your use of such tools is entirely at your own risk.
We recommend reviewing the terms of any third-party providers before using their services.
Any future tools or features added to the Website will also fall under these Terms.
SECTION 8 – THIRD-PARTY LINKS AND CONTENT
Our Website may include links or content from third parties.
We are not responsible for the accuracy, safety, or content of third-party websites. Visiting external links is at your own risk.
We encourage you to review the privacy and terms policies of any third-party sites before interacting with them.
SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK
If you submit feedback, reviews, or suggestions, you grant us the right to use, reproduce, and distribute such content in any medium.
We are under no obligation to maintain submissions in confidence, compensate for them, or respond to them.
We reserve the right to remove content that we deem offensive, illegal, or inappropriate.
You agree that your content will not infringe on the rights of others or contain harmful, false, or misleading information.
SECTION 10 – PERSONAL INFORMATION
All personal information provided through our store is managed according to our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our Website may contain errors related to pricing, promotions, product descriptions, or availability.
We reserve the right to correct any errors or omissions and to update or cancel orders if necessary, without prior notice, even after submission.
We are not obligated to update information on the Website unless required by law.
SECTION 12 – UNACCEPTABLE USES
You may not use the Website or its content to:
(a) Violate laws or regulations.
(b) Encourage illegal activity.
(c) Infringe intellectual property rights.
(d) Harass, abuse, defame, or harm others.
(e) Distribute viruses or harmful software.
(f) Provide false or misleading information.
(g) Collect personal data from others.
(h) Engage in spam, phishing, or scraping.
(i) Use the Website for immoral or offensive purposes.
(j) Interfere with or bypass security systems.
Violation of these rules may result in termination of access to our services.
SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY
We do not guarantee that our Website or services will operate without interruption or be error-free.
Use of the Website is at your own risk. Everything provided is offered “as is” and “as available,” without warranties of any kind.
Usevio, its employees, and affiliates shall not be liable for any damages arising from your use of the Website, including direct, indirect, or consequential losses, unless prohibited by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Usevio, its employees, partners, and affiliates from any claims or damages arising from your breach of these Terms or your violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
SECTION 16 – TERMINATION
You may stop using our services at any time.
We may terminate or suspend your access immediately if you breach these Terms. Any outstanding obligations prior to termination will remain enforceable.
SECTION 17 – COMPLETE AGREEMENT
These Terms, together with any other referenced policies, represent the full agreement between you and Usevio and supersede all prior agreements.
Failure to enforce any right does not constitute a waiver of that right.
SECTION 18 – GOVERNING LAW
These Terms and all related agreements are governed by the laws of Australia.
SECTION 19 – CHANGES TO TERMS OF SERVICE
The most recent version of these Terms will always be available on this page.
Usevio reserves the right to update or modify these Terms at any time. Continued use of the Website after changes are posted constitutes your acceptance of those changes.
SECTION 20 – RETURNS AND REFUNDS
We want you to love your Usevio purchase. But if it’s not quite right, our return process is simple and stress-free.
You have 60 days from the day your order is delivered to request a return. To be eligible, items must be unused, in their original condition, and sent back with all packaging included. We never charge restocking fees—what you see is what you get, right down to our return policy.
To start a return, contact us at info@usevio.com with your order number, and our team will guide you through the process. Return shipping costs are the responsibility of the customer, and we recommend using a trackable shipping method to ensure the package reaches us safely.
If you’d like to exchange an item, just let us know when you contact us and we’ll help you find the right option.
Once we’ve received and inspected your return, we’ll refund your original payment method within 7 business days. Please note that your bank or payment provider may need a few extra days to complete the transfer.
Still have questions? Reach out anytime at info@usevio.com or connect with us on Instagram at @usevio188. We're here to ensure your Usevio experience is nothing short of amazing.
SECTION 21 – CONTACT INFORMATION
For questions, feedback, or assistance, please contact us:
Company name: Usevio
Address: 83 Lai Ping Rd, Sha Tin, Hongkong
Email: info@usevio.com
Follow us on Instagram @usevio188 and let your style inspire the space around you.
Thank you for choosing Usevio, where creativity and comfort come together to elevate every space you call home.