Privacy policy
At Usevio, we believe privacy is an essential part of great service. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit https://usevio.com/, make a purchase, or reach out to our customer service team. By using our website, you agree to the terms described in this policy. If you do not agree, please do not use our services.
Who We Are
Company name: Usevio
Address: 83 Lai Ping Rd, Sha Tin, Hongkong
Email: info@usevio.com
Follow us on Instagram @usevio188 and let your style inspire the space around you.
Data We Collect
When you interact with our website, we may collect the following information:
- Technical data such as your IP address, browser type, and time zone.
- Personal details provided when placing an order, including your name, email address, phone number, shipping address, and payment details.
- Information you provide when contacting us for support or inquiries.
How We Use Your Data
We collect and use your information to:
- Process and deliver your orders.
- Provide responsive customer service.
- Maintain website security and prevent fraudulent activity.
- Personalize and improve your shopping experience.
- Send updates, offers, or marketing communications, but only if you choose to opt in.
Sharing Your Data
We only share your personal information with carefully selected service providers who help us operate our business, including:
- Payment processors.
- Shipping and courier partners.
- Technical and marketing service providers, such as Shopify.
Your data is never sold, rented, or traded.
Cookies
Our website uses cookies to enhance your browsing experience by helping us:
- Remember your preferences and settings.
- Improve site performance and usability.
- Display relevant content and offers.
You can adjust your browser settings to disable cookies, though some website functions may not perform as intended.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or deletion of your information.
- Limit how we process your data.
- Request a copy of your data in a portable format.
- Withdraw your consent for marketing communications at any time.
To exercise these rights, please contact us at info@usevio.com.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect information from anyone under 18 years of age. If such data is accidentally provided, we will delete it promptly.
International Data Transfers
If you are located in Australia, please note that your information may be processed or stored outside Australia, including in countries such as the United States, by our trusted partners like payment processors, technology platforms, or shipping providers. We take all reasonable steps to ensure that your data is handled securely and in line with applicable data protection standards.
Data Security and Retention
We take your data security seriously and maintain appropriate safeguards to protect your information. Your data is retained only for as long as necessary to:
- Fulfill our services to you.
- Comply with legal requirements.
- Resolve disputes or enforce agreements.
Updates to This Policy
We may update this Privacy Policy periodically to reflect business or legal changes. The most recent version will always be available on the Usevio website. We encourage you to review this page from time to time for any updates.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us using the details below:
Company name: Usevio
Address: 83 Lai Ping Rd, Sha Tin, Hongkong
Email: info@usevio.com
Follow us on Instagram @usevio188 and let your style inspire the space around you.
Thank you for choosing Usevio. We’re committed to protecting your privacy while bringing warmth, comfort, and style to your home.